top of page
  • How much is a Katala subscription?
    We offer two monthly subscription plans; Essential and Expert. Essential offers students all the learning resources they need to revise GCSE Maths. Our Essential plan is £1.99 per week. Expert provides all the essentials, plus expert 1:1 support from our GCSE Maths tutors. Students simply jump on live chat and ask us their questions whenever they get stuck. Our Expert plan is £4.99 per week. You can find all of our subscription plans and their benefits on our Plans page.
  • Do you have a free trial for Katala?
    Yes we do! Start your free trial today and access everything Katala has to offer.
  • Which exam boards do you cover?
    Katala covers all major UK exam boards for the English specification GCSE Maths qualification. These include AQA (Assessments and Qualifications Alliance), OCR (Oxford, Cambridge and RSA Exams), and Pearson Edexcel. If you have any further queries about what our material covers, please contact us at support@katala.co.uk.
  • I'm stuck, how do I ask a question?
    That's ok, nobody gets everything first time around. If there's something you don't understand, simply hit "Live Chat" at the bottom of your screen and send us your question. Some students even like to snap a picture of what they're stuck on! One of our expert tutors will be there to help.
  • What's your policy on refunds?
    If you purhcase a Katala subscription then you'll be eligible for a full refund for up to fourteen (14) days from the date of your first payment. Beyond that point you can cancel your subscription anytime, but you won't be eligble for any refunds for monies already paid. For full details on refunds and cancellations, please refer to our Terms & Conditions of Use.
  • How do I reset my password?
    Please follow these instrsuctions to reset your password for your Katala account. If you are logged into your Katala account: 1. Click your username in the top right corner of any of the main pages. 2. Click “Log Out” in the drop down menu. Once you are logged out of your Katala account: 1. Click “Log In / Sign Up” in the top right corner of any of the main pages. 2. Click “Log In” on the Sign Up form. 3. When presented with the option to put in your email and password, click “Forgot Password?”. 4. Enter your email and click “Reset Password”. 5. Check your email for the password reset link and set a new password.
  • How can I stop Katala sending me emails?
    If you'd like to opt out of receiving non-essential communications from Katala you may do so here. Please note that while you won't receive marketing and other non-essential communications from us, you may still receive some emails we deem in good faith to be essential.
  • Can I have a copy of my data?
    Of course. Your data is your right and you can request a copy of the data we hold on you at any time. If you have any questions relating to GDPR or Privacy, please first check our Privacy Policy. If you still have questions after that, feel free to email us at support@katala.co.uk.
  • Can I delete my data?
    Yes. In accordance with GDPR you can delete your data processed on the Katala website at anytime. If you have any questions relating to GDPR or Privacy, please first check our Privacy Policy. If you still have questions after that, feel free to email us at support@katala.co.uk.
bottom of page